The company BJ ΤRICARDOS S.A. is engaged in representing foreign firms, importing, and trading chemical raw materials for the production of finished products in the industries of paints and building materials, adhesives, varnishes, inks, cosmetics, and detergents.
The scope of BJ ΤRICARDOS S.A. covers the supply of raw materials for the production of paints and building materials, adhesives, varnishes, inks, cosmetics, and detergents.
BJ ΤRICARDOS S.A. aims to develop a strong quality management system in accordance with the requirements of ISO 9001:2015.
- To create added value for our customers by providing high-quality raw materials and consulting services for the smooth operation of their supply chain.
- To establish a quality culture across all our processes and systems and to enhance the reputation of BJ TRIKARDOS S.A. as a supplier of raw materials.
- To reinforce and ensure continuous improvement of the company’s systems, thereby increasing customer satisfaction.
At BJ ΤRICARDOS S.A., we are committed to achieving our objectives through:
- Compliance with all applicable National, European, and International regulatory, contractual, and corporate requirements and standards.
- Ensuring compliance with customer requirements at all levels of operation—from order management to final delivery of products—through regular reviews, inspections, audits, and evaluations.
- Continuous improvement and monitoring of our processes and systems by setting effective quality objectives to ensure the quality of our products and services.
- Promoting principles of smooth cooperation and communication among all internal and external stakeholders, including departments within the organization, other group companies, our customers, and our suppliers/subcontractors.
- Identifying, assessing, planning, and reassessing risks and opportunities, primarily on a preventive basis but also as a response to identified issues.
- Ongoing pursuit of new initiatives and proactive management of any changes arising from new activities.
- Identifying improvement needs that stem from internal and external collaborations.
- Empowering all personnel, ensuring continuous training aligned with their roles and responsibilities.
- Keeping up with the latest and most advanced technical and technological developments.
- Conducting in-depth investigations into the root causes of complaints and claims and defining appropriate preventive and corrective measures.
- Providing adequate resources to achieve our goals and objectives.
- Fostering a culture of learning and teamwork, functioning as one united team.
Top Management is responsible for ensuring that all Quality objectives and the pillars of this policy are effectively maintained and implemented.
Review of this policy is a formal part of the annual Management Review, and revisions are made whenever deemed appropriate.
Every employee of BJ TRIKARDOS S.A. is responsible for actively participating in the daily implementation of this policy.